Frequently Asked Questions

Please read our FAQ before sending us a message.

All domestic orders within the US are $1.99 and free shipping will be applied for orders over $35.

*Excluding AK, HI, and PR.

International orders will be automatically calculated at checkout.

We accept credit cards (Visa, Mastercard), Paypal, Stripe payments, and cash if you can find us at one of our pop up shops!

Orders are processed within 2 days of receiving the order and shipping the following day. Standard delivery should take anywhere from 2-4 days depending on location. Expedited shipping is available for quicker delivery during check out.

As a distance reference, our products are sold and shipped from Houston, Texas.

Very Secure! We keep all personal details safe and secure, and never pass them on to third parties.

All payments over the network is encrypted and any questions you may have will be answered by a member of our team. No automated or forwarded responses.

If you just placed an order with us then let me be the first to say thank you! An email will be automatically sent to you with your order information so you can check the status of your order. Within 1-2 days we’ll have it shipped out and will provide you with a tracking number that you can check on the official couriers site or right here on ShopUwu.com.

Yes, absolutely. An email will be sent to your email address with your order information immediately after purchase.

You can track your order by clicking on our tracking page here. Simply entry your order number and email and tracking information will be available to view.

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